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Frequently Asked Questions (FAQs)

Q1: What is a VPN and why do I need one?

A VPN (Virtual Private Network) is an online privacy tool that creates an encrypted tunnel for your internet traffic. It hides your real IP address and secures your data, which helps protect your identity and information online. By using a VPN, you can browse safely on public Wi-Fi, prevent hackers or ISPs from spying on your activity, and access geo-restricted content (like region-locked websites or streaming services).

Q2: What is Systweak VPN and how does it work?

Systweak VPN is a premium VPN service (for Windows PCs) provided by Systweak Software. It protects your online identity and data by hiding your IP address and internet traffic through the 300+ servers in 50+ countries it offers to the users to connect to, ensuring a wide global coverage.

Q3: Can I use Systweak VPN on multiple devices simultaneously?

Yes. Systweak VPN allows unlimited device connections with one account, as long as those devices are supported (which currently means Windows PCs).

Q4: Is Systweak VPN secure? What encryption does it use to protect data?

Yes - Systweak VPN is thoroughly tested and it uses AES-256 bit "military-grade" encryption to protect all data sent through the VPN. AES-256 is an industry-standard cipher trusted by security experts and even used by governments.

Additionally, Systweak VPN supports secure protocols like OpenVPN and IKEv2 for establishing the encrypted tunnel. The product also includes DNS leak protection and a built-in Kill Switch to ensure your data is not accidentally leaked outside the secure VPN tunnel.

Q5: Does Systweak VPN keep any logs of my activity?

No. Systweak VPN has a strict no-logs policy. When you connect to Systweak VPN, your data is encrypted and not recorded, this means your online actions remain private, ensuring details like the websites you visit, files you download, or the contents of your online communications are not being saved.

Q6: What is the Kill Switch feature, and does Systweak VPN have one?

Kill Switch is a safety feature in VPNs that automatically cuts off your internet connection if the VPN disconnects unexpectedly. This prevents your real IP address and unsecured data from leaking out by accident. Yes, Systweak VPN includes a Kill Switch feature for your protection. You can find it in the app’s advanced settings.

To enable it, simply check the option labeled “Drop all network connections if VPN disconnects.”

Note - You can enable it when VPN is disconnected.

With the Kill Switch on, if your VPN session drops (due to any issues), Systweak VPN will block all online traffic on your device until the secure VPN tunnel is restored protecting your sensitive data.

Q7: Does Systweak VPN protect against DNS leaks?

Yes. Systweak VPN protects you from DNS leaks. Once you connect to Systweak VPN, your traffic, including DNS requests, are handled by the VPN – keeping them private. Also, after connecting to VPN you can flush your device’s DNS cache and browser cookies. This ensures there are no old DNS entries or identifying cookies that could potentially disclose your past activity or real location.

Q8: Can I be tracked online when using Systweak VPN?

When you’re using Systweak VPN correctly, tracking your online activities is nearly impossible. The VPN masks your real IP address with the IP of the VPN server and encrypts all your traffic, preventing anyone from circling back to you. Systweak VPN enhances your privacy and makes tracking difficult.

Q9: Are VPNs legal to use?

In most countries, using a VPN is perfectly legal. VPNs are legitimate tools for privacy and security. If you are using a VPN to secure your data, stream content, or bypass censorship in a lawful manner, you’re on the right side of the law. However, a few countries (like India, China, Iran, or Russia) have restrictions or bans on unauthorized VPN usage.

Q10: Will using Systweak VPN slow down my internet connection?

As VPNs securely reroute your data using an encrypted tunnel you may notice some speed reduction. That said, Systweak VPN is designed to be fast, and in most cases you won’t notice a significant slowdown. This VPN offers unlimited bandwidth on its servers and uses optimized protocols to keep speeds high.

In fact, if your ISP is throttling speed, using Systweak VPN can help boost the speed by hiding your ISP.

Q11: Can I stream Netflix and other geo-blocked content with Systweak VPN?

Yes, Systweak VPN works well for streaming and can help you access geo-restricted content. Choose a server where it is available, and enjoy the content as if you were locally there. Keep in mind that streaming services sometimes try to block VPN IPs, so you may have to change the server in such cases.

Q12: Does Systweak VPN have any bandwidth or data limits?

No, there are no data limits. Systweak VPN provides unlimited bandwidth and unlimited data usage on all plans. You can stay connected to the VPN as long as you want and transfer as much data as you need each month.

(At the time of writing, Systweak VPN does not have a split-tunneling feature, so all your apps will go through the VPN when connected. But since there's no limit, you don't have to micromanage which data goes through the VPN - you can simply leave it on for all your internet use.)

Q13: How much does Systweak VPN cost? What plans are available?

Systweak VPN is a paid subscription service, and it offers two plan options - Monthly and Yearly.

Monthly plan costs $9.95 while yearly costs $71.40.

Q14: Does Systweak VPN offer a money-back guarantee or refunds if I'm not satisfied?

A: Yes, Systweak VPN comes with a 30 days money-back guarantee applicable from the date of purchase.

Q15: Why choose a paid VPN like Systweak VPN over a free VPN?

Here are several reasons that explain why paid VPN is preferred:

Better Security & Privacy: Paid VPNs have stronger encryption and better security practices. Systweak VPN, for instance, uses AES-256 encryption and has a no-logs policy. Unlike free VPNs that have weaker encryption or might even log/sell your data to make money, paid VPNs protect your privacy
Faster Speeds: Systweak VPN provides a large high-speed server network. While free VPNs are often overcrowded leading to slow speeds and buffering.
No Ads & No Limits: Free VPNs often inject ads into your browsing or have data limits (500 MB a day, for example). Systweak VPN has no ads, no bandwidth limits, and unlimited usage
Access to Premium Features: Features like a Kill Switch, wide device support, many server locations, P2P support, and 24/7 customer support are typically found on paid VPNs. Whereas free VPNs usually offer a couple of servers or no choice of location.
Support and Updates: Paid services provide regular app updates, new features, and customer support . Free VPNs might not even have proper support or updates (some haven’t updated security vulnerabilities in ages).

In summary, if online privacy and performance are important to you, paid VPNs are any day better than Free.

Q16: What if I need help with Systweak VPN? Does Systweak offer customer support?

Yes, Systweak provides customer support. If you encounter any issues or have questions, you can send an e-mail to Systweak support team at support@systweak.com.